Healthcare IT Support
Enable innovation and quality patient care by meeting today鈥檚 healthcare technology needs鈥攆lawlessly with Healthcare IT Support. Healthcare professionals need to keep pace with rapidly-changing technologies to provide dependable support to clinicians, payers, and patients. This is where Healthcare Workplace Support Services can assist.
老湿鸡视频鈥檚 holistic solutions support an available and connected healthcare workplace.
From the explosion in new healthcare delivery processes and virtual care to workplace support of users anywhere, anytime, healthcare鈥檚 changing paradigms can feature costly challenges. With over 35 years鈥� experience working closely with technology managers within some of the most well-known healthcare organizations in the world, 老湿鸡视频 can deploy the devices, connectivity and the technical staffing you need.
- Technology solutions that improve productivity
- Streamlined business operations
- Reduced costs
- Targeted assistance for the specific business demands of healthcare professionals
- Intelligent, always-on user support
- Support for thousands of end-users, devices, and distributed networks
- Unfettered data access
- Improved network uptime
- Uninterrupted operations
Healthcare IT Support
Enable innovation and quality patient care by meeting today鈥檚 healthcare technology needs鈥攆lawlessly with Healthcare IT Support. Healthcare professionals need to keep pace with rapidly-changing technologies to provide dependable support to clinicians, payers, and patients. This is where Healthcare Workplace Support Services can assist.
老湿鸡视频鈥檚 holistic solutions support an available and connected healthcare workplace.
From the explosion in new healthcare delivery processes and virtual care to workplace support of users anywhere, anytime, healthcare鈥檚 changing paradigms can feature costly challenges. With over 35 years鈥� experience working closely with technology managers within some of the most well-known healthcare organizations in the world, 老湿鸡视频 can deploy the devices, connectivity and the technical staffing you need.
- Technology solutions that improve productivity
- Streamlined business operations
- Reduced costs
- Targeted assistance for the specific business demands of healthcare professionals
- Intelligent, always-on user support
- Support for thousands of end-users, devices, and distributed networks
- Unfettered data access
- Improved network uptime
- Uninterrupted operations
老湿鸡视频 is here to help your healthcare organization become a digital disruptor in your market.
From the urban clinic to multi-campus complexes to regionally distributed healthcare networks, we can help. 老湿鸡视频 supports a growing number of the most respected North American health care providers, payer organizations and industry ecosystem partners across hundreds of sites throughout North America.
Healthcare Industry Services
Device Procurement and Logistics
Getting the tools you need doesn鈥檛 have to be a hassle. Rely on 老湿鸡视频 to procure, monitor, and support the devices you need.
Wireless and Mobility 老湿鸡视频
Virtual care and cloud computing will help expand access to services鈥攁nd deliver improved patient and clinician experiences.
Enterprise Services Platform (ESP)
Get access to an integrated suite of innovative tools that will help your users take ownership of their experience.
World Renowned Healthcare Organization
Crisis Healthcare Delivery Requires Extraordinary Curbside IT Support
The Problem:
A rapidly evolving crisis management situation among first responders required specialized hardware for drive-up COVID testing capabilities and the ability to meet a sharp increase in demand for Telehealth evaluations.
The Effort:
老湿鸡视频 regional deployment teams provided 24/7 onsite technology support for front-line personnel working in infectious disease testing tents; installed Critical Care Unit webcam devices to support high volume evaluations; and fully configured remote work-ready laptops with specialized healthcare applications to enable network access for healthcare personnel via on-prem virtual desktop infrastructure.
The Results:
老湿鸡视频 service delivery teams quickly mobilized to enable the client鈥檚 ability to rapidly deploy front-line patient care, telehealth, and remote work capabilities resulting in improved patient care and unqualified delight of the client.
老湿鸡视频 World Renowned Healthcare Organization
Leading Healthcare Payer Organization
How One Leading Healthcare Organization Achieved Digital Transformation of its User Support
The Problem:
The client sought leading-edge technology, tools, and innovation to transform its support to 1,900 users and their 2,500 devices while significantly reducing support costs.
The Effort:
老湿鸡视频 deployed its integrated Enterprise Services Platform and Service Desk in the Cloud with predictive & proactive endpoint management and omnichannel user support including voice, chat & automated intelligent chatbots.
The Results:
Dramatically improved user & device uptime, faster issue resolution and 鈮�25% cost reduction over 5 years.
